Privacy Policy – Pavsavva

This privacy policy provides information about the processing of personal data by Pav Savva, hereafter also referred to as we or us. We strive to make you feel safe when we collect or share your data and therefore we want you to be aware of how we collect, use, share and store the information about you and the choices available to you as a data subject. As such, this privacy policy is about how we handle the personal information of clients of Pav Savva (the Privacy Policy). The Privacy Policy applies to the Pav Savva website, as well as your use of or access to any of our online services.

We reserve the right to make changes to this Privacy Policy at any time and with or without specific notice. This may have to happen in the case of new developments, activities, online services or when applicable legislation is changed. We therefore recommend that you regularly check this Privacy Policy to ensure that you are aware of possible changes.

When does this Privacy Policy apply?

This Privacy Policy applies to the processing of personal data of clients of Pav Savva and possibly other people who come into contact with Pav Savva. This Privacy Policy also applies to all personal data of clients that are stored and / or processed by us on a server in the EU.

Pav Savva strives to adequately protect your personal data in accordance with applicable laws and regulations, regardless of your location and where we process the data. We also aim to provide the right security framework for transferring your data outside the EEA.

What types of personal information do we collect and why?

To allow you to contact us or contact us (eg on social media)
1. What does this goal entail?
  Pav Savva maintains active accounts on various social media platforms. When you contact us through one of these platforms, we process your personal information to answer your questions, respond to messages or requests.
  
  When you click on one of the buttons on our website to contact us, we also refer you to the website or app of the relevant third party, whether this is your e-mail provider or a social media platform. You will be referred to a third-party website, and you need to consult their individual privacy policies to see how these websites handle your personal data.
2. What legal basis justifies the processing of personal data for this purpose?
  We process your personal data on the basis of a legitimate interest. Communication with (potential) clients is of vital importance for our company. It can also improve our overall marketing and communication efforts.
3. Which personal data do we process for this purpose?
  For this specific purpose we process through the communication channel that you have chosen to connect with us. We process the personal data that you have used to connect with us and have chosen to provide Pav Savva. This includes your (user's) name, address, e-mail address, gender and any additional personal information that you have included in your message.
4. How long do we keep your personal information?
  We keep this collected data for a maximum of 10 years. After this period, we will permanently remove all this data from our systems.
For answering your questions and handling complaints
1. What does this goal entail?
  If you contact Pav Savva through a contact form or in any other way, we will use your personal information to answer your question or to handle a complaint.
2. What legal basis justifies the processing of personal data for this purpose?
  We process your personal data based on consent and legitimate interest. In this case, the legitimate interest is formed by our intention to handle your complaints and questions carefully.
3. Which personal data do we process for this purpose?
  For this purpose, we process your name, contact details, your correspondence with Pav Savva about your question or complaint and all other personal information that is required to answer your question or handle your complaint.
4. How long do we keep your personal information?
  We keep your personal data for as long as necessary to complete your request or handle the complaint, plus a maximum of 1 month, after which the data will be removed from our systems.
To ensure proper enforcement and respect for your rights contained in this Privacy Policy
1. What does this goal entail?
  As a result of the rights you have as an individual whose personal data are processed by us, which can be found in Section 7 of this Privacy Policy, we process your personal data to execute and manage your requests to us in connection with these rights. For example, if you want to exercise your right to be forgotten, we must record a minimum amount of data to ensure that we no longer contact you.
2. What legal basis justifies the processing of personal data for this purpose?
  The processing of this personal data is based on our legitimate interest. The legitimate interest that we have is that we intend to respect your choices and therefore we want to ensure that if you exercise your right to forget, we will never contact you again for any purpose.
3. Which personal data do we process for this purpose?
  For this purpose, we process contact information such as your address and e-mail address and personal information such as your name.
4. How long do we keep your personal information?
  Due to the nature of this purpose, we must keep this information for an unlimited period.
To process your order
1. What does this goal entail?
  We use personal information to establish relationships with (potential) Pav Savva clients and to perform contractual obligations under the contract that we have with clients. We process your personal data for administrative purposes, such as sending invoices. The agreement comes into effect from the moment a client places an order. This section is only applicable if your contract with Pav Savva as an individual rather than a business.
2. What legal basis justifies the processing of personal data for this purpose?
  We process personal data for this purpose based on our agreement with you and our legitimate interest. We do this based on the contract you entered into with Pav Savva regarding the delivery of the specific service between you and Pav Savva. Our legitimate interest in processing your data stems from our intention to comply with applicable law.
3. Which personal data do we process for this purpose?
  For this purpose, we process your contact details such as your address, telephone number and e-mail address, personal data such as name, payment information, and other data stored in our database with all relations of Pav Savva.
4. How long do we keep your personal information?
  Your personal information will be stored for up to 7 years after the end of our relationship with you. After this period your personal data will be deleted from our systems.
For relationship management and marketing
1. What does this goal entail?
  Pav Savva may use the information in the contractual relationships database to send you newsletters and/or to provide client service and account management. We also use your personal data for the development, execution and analysis of market research and marketing strategies.
2. What legal basis justifies the processing of personal data for this purpose?
  We process your personal data for this purpose based on your consent. You can withdraw your consent at any time, without this having consequence for the lawfulness of processing based on permission before withdrawal.
3. Which personal data do we process for this purpose?
  For this purpose, we process your contact details such as your address and e-mail address and personal details such as your name and date of birth, contact preferences, payment information, order history and correspondence with us.
4. How long do we keep your personal information?
  Personal data is stored for a maximum of 10 years after the termination of our relationship. After this period your personal data will be deleted from our systems.

Cookies

For information on the use of cookies on this site please refer to our Cookie Policy.

Which parties have access to your personal data?

Pav Savva makes every effort to protect your personal data and has taken the necessary steps to this end. Pav Savva does not share personal information with third parties. Pav Savva does not sell your data in any case.

Security

Your personal information is stored securely at all times. Pav Savva values the protection of your privacy. In addition, measures have been implemented to guarantee your safe visit to, and use of our websites. This way we pro-actively prevent misuse of your data. These measures include computer security and protected files and facilities.

The website has a certified Secure Socket Layers (SSL) certificate. This is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. Your financial transactions are managed by payment services providers that use secure technology systems.

Pav Savva has taken the necessary technical and organizational measures to prevent, identify, report and deal with data protection breaches. However, in the event that a data breach occurs, Pav Savva will, without undue delay and where possible, not later than 72 hours after being notified, report the breach of personal data to the relevant Data Protection Authority.

Access to, correction or deletion of personal data

You have the right to view, correct or delete your personal data that we have stored. You also have the right to withdraw your previously granted permission to process your personal data or to object to the processing of your personal data by Pav Savva. Finally, you have the right to have a file sent to you with details of which of your personal data we have stored. You can send us a request to receive such a file in writing. Every request is subject to applicable law, which means that we may have to store the personal information.

We also want to inform you and remind you that you can file a formal complaint with the national data protection authority.

If you object to the use of your personal data by Pav Savva, you want your personal data to be forgotten, to withdraw your previously given permission to process your personal data, or if you have another request regarding your personal data information, you can request it at any time:

Pavlos Savva
info@pavsavva.com

External links

Our website can sometimes display links to other websites. We are not responsible for the Privacy Policy that this other website uses, nor for its content. We advise you to inform yourself by reading the Privacy Policy on these websites.

Any questions?

If you still have questions after reading this Privacy Policy or if you have suggestions or comments about the content, you can always contact us via: info@pavsavva.com